FAQ:

For sizing questions please refer to this page: http://www.heatedwetsuits.com/thermalution-size-chart/

If you email us we can’t offer any other suggestions than what is on that page. We can tell you that we offer free exchanges if you receive your suit and it doesn’t fit correctly.

Due to their high demand, we keep an very large onhand inventory of Thermalution 15m and 70m and their accessories. We usually have all sizes in stock; Most orders will ship within one business day of the order being placed.

You may return most new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the “Orders” link under the My Account menu and click the Return Item(s) button. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.


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Heated Wetsuits Office

[email protected]
Wilmington, NC